Thank you for choosing SpiceHaven for your spice purchases. We strive to provide you with high-quality products, but we understand that there may be instances where you need to return or refund an item. Please review our Refund and Returns Policy carefully.

1. Returns:

1.1 Eligibility:

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

1.2 Time Frame:

You have 7 days from the date of purchase to initiate a return.

1.3 How to Initiate a Return:

To initiate a return, please contact our customer service team at care@spicehaven.co.in or +91 93801 14973 to obtain a Return Authorization.

1.4 Shipping Costs:

The customer is responsible for the cost of return shipping, unless the return is a result of our error (e.g., you received a defective or incorrect item).

2. Refunds:

2.1 Eligibility:

Refunds are processed for eligible returns within 7 days of receiving the returned item.

2.2 Refund Method:

Refunds are issued to the original payment method used during the purchase.

3. Exchanges:

3.1 Eligibility:

We only replace items if they are defective or damaged.

3.2 Exchange Process:

If you need to exchange an item for the same product, please contact our customer service team at care@spicehaven.co.in or +91 93801 14973 for further instructions.

4. Cancellations:

4.1 Order Cancellations:

You may cancel your order within 1 day of placing it. Please contact us at care@spicehaven.co.in or +91 93801 14973 immediately to request a cancellation.

5. Damaged or Defective Items:

5.1 Reporting:

If you receive a damaged or defective item, please contact our customer service team within 1 days of receiving the product.

5.2 Replacement:

We will replace the damaged or defective item at no additional cost.

Contact Us:

If you have any questions or concerns about our Refund and Returns Policy, please contact us at care@spicehaven.co.in or +91 93801 14973.

Thank you for choosing SpiceHaven. Your satisfaction is our priority.

SpiceHaven

#416, RC Plot, Patil’s House

Vantagodi, Mudhol Tq

Bagalkot Dis-587313

Phone: +91 93801 14973

Email us at: care@spicehaven.co.in