Privacy Policy

Effective Date: 20/02/2024

Thank you for choosing “SpiceHaven” for your spice needs. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us, whether online or offline.

Information We Collect:

1. Personal Information:
   • When you place an order, we collect your name, shipping address, billing address, and contact information.
   • If you create an account on our website, we may store your username and email address.
2. Payment Information:
   • We do not store any payment information. All transactions are processed securely through trusted payment gateways.
3. Website Usage Data:
   • We may collect information about how you interact with our website, including pages visited, time spent on the site, and other analytical data.

How We Use Your Information:

1. Order Processing:
   • We use your personal information to fulfill and ship your orders.
2. Account Management:
   • If you create an account, we use your information to manage and maintain your account.
3. Communication:
   • We may use your contact information to communicate with you about your orders, promotions, and updates.
4. Website Improvement:
   • Usage data helps us enhance and optimize our website for a better user experience.

Data Security:

1. Secure Transactions:
   • All online transactions are processed through secure payment gateways to protect your financial information.
2. Data Encryption:
   • Our website uses encryption protocols to secure data transmission.

Information Sharing:

1. Third-Party Services:
   • We may share your information with trusted third-party services essential for order processing and delivery.
2. Legal Obligations:
   • We may disclose your information when required by law or to protect our rights.

Your Choices:

1. Account Control:
   • You can update or delete your account information at any time.
2. Communication Preferences:
   • You can choose to opt out of promotional communications.

Updates to Privacy Policy:

We may update this Privacy Policy periodically. Please review the policy regularly for any changes.